Privacy

Cookie Policy

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use different cookies on the website, including strictly necessary, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy.

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work.
We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, or the region you are in. This allows us to tailor your website experience specifically to your preferences.

We are dedicated to user experience and we use tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how visitors use our website These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify individuals.

Advertising cookies are used on our website to tailor marketing to visitors and their interests and provide them with a more personalised service in the future. Although these cookies can track the device used to visit our website and other sites, they typically cannot personally identify individuals.

Additional information about the cookie policy can be found on the website of our e-Commerce partner here.

Data privacy 

We value your privacy. Your data and personal information belongs to you and are processed within the framework of precise internal governance in the respect of General Data Protection Regulation. In particular, we appreciate the pictures you may upload on our website are strictly private and confidential so please be assured your pictures will be stored safely, used only for the purpose of delivering your order and will not be shared with any third party.

You have the right to be able to access and update your personal data at any time and request a full report of your data. This includes your account information, your order records as well as any GDPR related requests you have made so far. To do so please send a request to hello@piksmile.com.

You also have the right to be forgotten. If you want to remove your personal and other data from our website please send a request to hello@piksmile.com. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Additional information about how we protect your data and privacy can be found on the website of our e-Commerce partner here.